Refunds, Privacy & Legal Stuff...

Refund policy

- Tax Invoices are available on every item we sell, if you require a invoice with your goods please advise at time of sale.

- No refunds on goods ordered incorrectly or for change of mind.

- If Items are damaged or faulty, 100 % money back will be given.

- We don't refund in freight delays.

 

Privacy Policy

When you use our services, you’re trusting us with your information.

We understand that this is a big responsibility.

BBAM Fasteners works hard to:

  • Comply with Australian Privacy Policy Principles
  • Ensure that we manage your personal information confidently and respectfully. 
  • Keep your personal information secure.
  • Make sure your personal information is kept accurate and up to date and to properly dispose of any personal information which is no longer required by us.

 

Terms of service

Cloud services are provided my shopify.com , There terms & conditions can be found easily on there website.

- All items sold by BBAM meet all industry and Australian Standards.

- All items are sourced locally through national distributors. General branding of Bbam Fasteners.

- Bbam Fasteners has over 100,000 line items available with new items added daily

- Over 60 years industry experience. We are family owned and operated.

- E & OE

 

Shipping policy

  • WE STRIVE TO SHIP ALL ORDERS WITHIN 24 HOURS OF RECEIPT.
  • BBAM Fasteners use Australia Post (My Post & E Parcel) for all our deliveries. If you require a different freight company please contact before placing your order.
  • We currently do not offer local pick up. (But keep an eye out because this option will be available soon).
  • As frustrating as it is, Sometimes delays in freight are unavoidable. We have tracking numbers on all orders processed... If there is a delay please contact us.